FAQ
For every question, its answer!
Technical FAQ
Yes, time stamping is available in real time and easily accessed from the portal. Since it is a web portal, you can access it from any device and at any time.
Yes, from the portal you can create and manage multiple locations and associate more than one with any job orders, activities and contractual relationships.
Data export is in Excel and CSV.
No, Geobadge has a security check that prevents the worker from changing the time or date on his or her smartphone. By default, the App reads the date and time from the internet network and not from the device; the worker must have automatic time and date reading set in his or her phone.
The timecard is editable only by authorized users. You can add, delete or edit timecards; at any time you can view the various versions with all the details of the corrections (who made the change, what they changed, at what time, etc.).
Yes, time stamping via personal app is not the only mode provided.
Time stamps can be made:
- Through a manager or site manager who stamps for their team.
- Through the fixed detector Geobadge device.
- Through Manual Entry on the web portal.
Yes. Time stamps sent when there is no connection are stored in the app and workers can send them later when they have a network available via their data connection or with home or office Wi-Fi.
No, by default the system stores the ID of the device from which the first login is made so as to prevent workers from sharing credentials and stamping for third parties.
The app takes up 20 to 30 MB depending on the operating system.
Yes, Geobadge can be found in the App Store, Google Play and HUAWEI AppGallery.
Yes, Geobadge respects the position of the Privacy Guarantor in particular:
- The user's geographic coordinates are not saved
Localization occurs only when the time stamp is sent by comparing the smartphone coordinates with the selected work location; after the comparison, the coordinates are deleted. - Localization does not track you in any way during your work activity or during your travels.
- An icon indicating the status of the geolocation service ("available"/"not available") is always prominently displayed in Geobadge.
Smartphone operating systems already display location information, with the intention of reinforcing and making this information more visible, Geobadge makes it clear exactly when the location is in progress.
Location is always done upon voluntary action by the user by pressing a button on the app. - No other data are collected.
Geobadge is designed to prevent the processing of other data contained on the user-owned device (e.g., contacts, phone traffic data, text messages, e-mail, Internet browsing, or other information on the device). - Geobadge applies the principles of privacy by design and data minimization.
The Guarantor has prescribed that companies implement information systems respecting 'privacy by design' by applying the principles of necessity even considering the possible errors in the accuracy of location systems.
Geobadge allows you to comply with the GDPR rules, no unnecessary data is saved and in particular the location of users is NEVER saved for the purpose of timekeeping related to attendance tracking.
We advise employers whose job is to comply with current regulations to have their position verified by an employment consultant or privacy expert.
Geobadge is a law-abiding application; however, it is up to the company to carry out the required compliances, specifically:
- Provide employees with the information pursuant to Art. 13 of the Privacy Code, Art. 12 et seq. of the GDPR
- Carry out the designation of data processors and data controllers, art 28 and 29 of the GDPR
- Adopt the required security measures (art 32 of the GDPR)
- Adopt specific measures in order to ensure that data subjects are able to exercise the rights provided (art. 15 et seq. of the GDPR)
Commercial FAQ
Yes, by activating a Geobadge account it is possible to manage multiple companies, since the cost of the license depends solely on the number of workers managed.
Please note that with a single Geobadge account, portal administrators will have full access to the data of all managed companies, with the ability to edit them.
In addition, you will receive a single invoice in the name of the company you choose as the contract holder.
If there is a need to receive separate invoices for each company and to limit Geobadge users' access to their own company data only, it will be necessary to activate two separate Geobadge accounts.
In Geobadge, the term "license" refers to an employee or collaborator with whom you have an employment relationship.
- One Geobadge license is active for each active Contractual Relationship (the start/end dates of the relationship count).
- For workers with an entered end date (Inactive Contractual Relationships) for whom contractual relationship end paychecks (Ex. Severance Pay) or Single Certifications (the year following the end date) are posted, no licenses are counted.
During the year, it is possible to increase the number of licenses by paying additional ones for the missing months to the completion of one's annual subscription.
Any decrease in the number of licenses occurs when the subscription is renewed.
Payment is by subscription to the service through an annual subscription.
Yes, there is no contractual obligation.
Before renewal you can cancel the service by sending an email to info@geobadge.com.
No, there is no automatic renewal.
At the end of the trial period, the customer is under no obligation to purchase.
If you do not subscribe to the service, Geobadge licenses will automatically deactivate resulting in the deletion of all data entered into the system.
